TLDR Review: TCL 98R754 98" TV
Pros
- •The almost 10nch screen provides an immersive viewing experience, perfect for theater and gaming.
- •Offers excellent specifications and performance at a competitive price point.
- •TCL's customer service is highly supportive and effective, quickly resolving initial technical issues.
- •Picture quality is impressive, with stunning 4K sources, black levels, contrast, and brightness.
- •Minimal glare is noted, and the screen remains visible in varied lighting conditions.
- •Highly praised for its overall image quality, surpassing even some OLED models.
- •Successfully installed on the wall, enhancing both aesthetic and functional appeal.
- •Provides exceptional value and quality, recommended for both everyday users and cinephiles.
- •The TV's performance impresses friends and family, leading to positive worf-mouth.
- •Personalized experience can be enhanced with added LED lighting to the back.
Cons
- •Ordering through certain retailers, like Walmart, led to severe customer service issues, including broken units and unhelpful support.
- •Recurring issue of random flashing suggests a fundamental design flaw.
- •Replacement and repair attempts have not resolved the flashing issue, leading to user frustration.
- •Difficulty in returning broken units due to shipping requirements complicates the process.
- •Experience with Walmart's service was described as a frustrating ordeal with slow resolution times.
Bottom Line
The TCL 98" Class XL Collection TV offers an unparalleled, immersive viewing experience with impressive picture quality and competitive specifications, making it a standout choice for a large-screen home theater setup. However, due to reported issues with random flashing and poor customer service when purchasing from certain retailers, it's recommended to carefully choose where the purchase is made. Opting for a retailer known for excellent support and considering additional warranty options might provide better peace of mind.
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